Privacy Policy
We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes the Internet Protocol (IP) address used to connect your computer to the Internet; login information; email address; password; computer and connection details; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction data, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile information.
When you conduct a transaction on our website, we collect personal information such as your name, address, and email address as part of the process. Your personal information will be used only for the specific purposes stated in this policy.
Why We Collect Information
We collect Non‑personal and Personal Information for the following purposes:
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To offer ongoing customer assistance and technical support
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To contact visitors and users with general or personalized service‑related notices and promotional messages
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To create aggregated statistical data and other aggregated and/or inferred Non‑personal Information to improve our services
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To comply with applicable laws and regulations
Data Storage
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. Wix stores your data on secure servers behind a firewall.
Communication & Anti‑Solicitation Policy
This website and its communication channels (including contact forms, chat, and email) are intended solely for customer inquiries and legitimate business communications. Unsolicited marketing, consulting, SEO, website‑improvement, or service‑related solicitations are strictly prohibited. Any such submissions will be classified as spam and may be blocked, filtered, or deleted without notice. We reserve the right to restrict or refuse communications that are not related to genuine customer needs or authorized business activity.
Cookies
We use cookies to enhance your browsing experience and analyze site traffic. By using our site, you consent to our use of cookies. You may disable cookies at any time through your browser settings.
Payment Security
Members may choose to save their payment information for faster checkout; however, saved card details are securely tokenized and are not viewable or accessible to us through Wix or any payment provider.
We offer secure payment options including major credit and debit cards, Venmo, Apple Pay, Google Pay, PayPal, PayPal Credit, Klarna, Afterpay, and Affirm. All sensitive payment information is processed directly by the respective payment provider and is not stored on our servers. Each provider uses its own encrypted, PCI‑compliant systems and security protocols to protect your financial data.
All direct payment gateways offered through Wix.com adhere to PCI‑DSS standards as managed by the PCI Security Standards Council (a joint effort of Visa, MasterCard, American Express, and Discover). These standards help ensure the secure handling of credit card information by our store and its service providers.
Buy Now, Pay Later providers (including Klarna, Afterpay, and Affirm) process your payment details according to their own security policies and terms. We do not have access to or store your full payment credentials when you use these services.
How We May Contact You
We may contact you to:
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Notify you regarding your account
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Troubleshoot account issues
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Resolve disputes
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Collect fees or monies owed
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Poll your opinions through surveys or questionnaires
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Send updates about our company
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Enforce our User Agreement, applicable laws, or any agreement we may have with you
We may contact you via email, telephone, text messages, or postal mail.
Google Customer Reviews
We participate in the Google Customer Reviews program to gather feedback and improve our service. After you complete a purchase on our site, and with your consent at checkout, we may share your order details and email address with Google so they can send you a one‑time survey about your shopping experience.
Google may use cookies or similar technologies to collect data for this service. Any information collected by Google is subject to Google’s Privacy Policy. You may decline participation by opting out at checkout.
Policy Updates
We reserve the right to modify this privacy policy at any time. Changes and clarifications take effect immediately upon posting. If we make material changes, we will note the update here, so you remain informed about what information we collect, how we use it, and under what circumstances we disclose it.
Children's Privacy
This site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Accessing or Updating Your Information
If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at shop@alexsboutique.com.
Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Information Sharing
We respect your privacy and will never share your information with any outside party except as required to operate our business or comply with legal obligations.