Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Alex's Boutique's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Alex's Boutique' or 'us' or 'we' refers to the owner of the website whose registered office is at Shelby-Twp, MI, 48317. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

7. We reserve the right to modify or discontinue any loyalty, referral, or rewards program without notice. Points have no cash value unless otherwise stated

8. This website is intended for use by individuals who are at least 18 years of age. If you are under 18, please do not use this site without parental or guardian consent.

By using this site, you confirm that you are either:

• At least 18 years old, or

• Under 18 but using the site with the supervision and consent of a parent or legal guardian.

We are not liable for purchases made by minors without appropriate authorization. Parents or guardians are encouraged to monitor and supervise online activity.

9. Loyalty Program Terms, By enrolling in our Loyalty Program, customers agree to the following terms:

• Points System: Loyalty points are referred to as “Leaves.”

• Earning Leaves: Leaves are earned through eligible activities such as creating an account, making purchases, referring friends, and engaging with our site or social platforms.

• Tier System: Our program features tiered membership levels (Gatherer, Curator, Muse), which unlock additional benefits as you earn more Leaves.

• Redemption & Minimums: Leaves can be redeemed for store discounts, subject to a minimum points balance and subtotal requirements at checkout.

• Points Expiration: If there is no account activity (i.e., no purchases or eligible engagements) for 6 months, 50% of earned Leaves will automatically expire.

• Expiration Notifications: Customers will receive an automated email reminder 14 days prior to any upcoming points expiration.

• Non-Transferable: Leaves are non-transferable, cannot be redeemed for cash, and hold no monetary value outside of this program.

10. Vendor-Specific Terms – Yune Yoga
Yune Yoga products are subject to the vendor’s 14-day return policy. Customers must contact Alex’s Boutique within 14 days of receiving their order to initiate a return. All items must be returned in their original condition, unworn, unused, undamaged, and with all tags attached. Claims for damaged or defective products must be filed within five days of delivery. Yune Yoga orders are processed within 3–4 business days, with standard delivery estimated at 1–2 business days to U.S. addresses.

11. Vendor-Specific Terms - Newcastle Classics

For Newcastle Classics items, our partnered vendor follows a 14-day return policy. Customers must notify Alex’s Boutique within 14 days of receipt if they wish to return an item. All returned items must be undamaged, unworn, unused, and include all original tags. If a product arrives damaged or defective, claims must be submitted within five days of receiving the order to be eligible for a return, exchange, or refund. Shipping timelines for Newcastle Classics products are 1–2 business days for processing, with delivery estimated at 1–2 business days within the United States.

​12.  All footwear items follow a 14-day return policy. Customers must notify Alex’s Boutique within 14 days of receipt if they wish to return an item. All returned shoes must be unworn, undamaged, and include all original packaging. If a product arrives damaged or defective, claims must be submitted within 5 days of receiving the order to be eligible for a return, exchange, or refund.

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We reserve the right to update, modify, or cancel the Loyalty Program at any time. Abuse of the program or fraudulent activity may result in removal from the program and forfeiture of Leaves.

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Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

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Last updated July 31, 2025